2024 Customer Service Team Award Nomination

2024 Nominations have now closed.

This award recognises commitment and dedication of a cohesive customer service team who display professionalism, have extensive service knowledge, can handle conflict, and work well under pressure.

Essential Criteria

• Current member of the Aquatic & Recreation Institute, and

Required Information

• Details of positive feedback – example - survey or feedback forms. Knowledge of the facility and its services.
• Ability to work under pressure.
• Ability to manage conflict situations in a positive and professionalmanner.
• Cohesive team.
• Going above and beyond the call of duty.

Previous Award Recipients 

• 2023 - Sydney Gymnastic & Aquatic Centre - West HQ
• 2022 - Stromlo Leisure Centre, The Y NSW
• 2021 - Whitlam Leisure Centre, Belgravia Leisure 
• 2019 - Auburn Ruth Everuss Aquatic Centre, Belgravia Leisure 
• 2018 - Muswellbrook Aquatic & Fitness Centre, Muswellbrook Shire Council 
• 2017 - Lake Macquarie Leisure Centres, City of Lake Macquarie 
• 2016 - Hornsby Aquatic & Leisure Centre, Hornsby Shire Council