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COVID-19 has had a huge impact on the Aquatic and Recreation industry. We asked Wagga Oasis Aquatic Centre Manager Maurice Eames how they have managed over the past 6 months, and what plans they have in place to maintain operations of a facility relied on by so many in the regional city of Wagga Wagga NSW.
We closed on the 23rd March 2020 due to COVID-19 and remained closed until Saturday 13th June approx 12 weeks, during this period the challenge was what to do with our 13 fulltime staff. With the support council we were able to keep everyone engaged and we commenced a major overhaul of all our behind the scene process e.g. Procedures, SWP, documents. During this period, we also gave the entire centre a major clean and tidy at all times following safe COVID-19 health directions.
Unfortunately, we could not retain any of casual staff and we had to stand-down over 60 casual staff, again council was very supportive and provide short-term financial support to our casual staff.
When we re-opened on Saturday 13th June, we were again confronted with many challenges e.g. COVID Safe practices but we persisted and have had great results considering all factors.
We are now back to near normal operations with some restrictions and process still in-place.
We have introduced the following key points but not limited:
The daily key processes that we ensure are being followed and maintained by all are:
The key message we operate to within these times is Consistent, Safe, Clean, Review and Act.