The Role

As the leader in delivering community outcomes in aquatics, this role is entrusted with ensuring the aquatic programs support the development of a resilient, thriving and diverse community.

The role supports the Head of Active Communities in the delivery of the aquatics strategic plan that will improve health and wellbeing and reduce health inequalities across our community.

As an experienced manager within aquatics this role will be responsible for leading the Learn to Swim, Squad and other aquatics programs, driving high levels of customer satisfaction, teaching techniques, program optimisation and financial performance.

Working with the Head of Active Communities the role drives innovation through collaboration with industry, community and Council stakeholders. This position plays a key role in ensuring the programs create opportunities for community connections and foster a sense of pride of place in the centres to meet the diverse aspirations, needs and profile of each unique surrounding community.

As a leader within Belgravia the role can liaise and work with Belgravia national leads to drive industry best practice within the City Contract and actively seek feedback from the City’s contract partners, cultivating a culture of collaboration and excellence.

This role is expected to work across all six centres supporting centre leadership teams and
direct reports.

Key Accountabilities

• Lead and support the Learn to Swim and Squad teams to achieve business outcomes and foster a collaborative culture.
• Develop, implement, and track the annual aquatics plan with the Head of Active Communities.
• Monitor and report on program performance, ensuring KPIs are met and implementing corrective actions.
• Oversee program coordination to enhance engagement and drive participation.
• Support centre teams during peak periods to ensure high customer satisfaction and monitor service standards.
• Implement member retention strategies and monitor customer feedback for continuous improvement.
• Collaborate with the Sales and Guest Experience Manager to achieve targets and maximise community participation.
• Foster teaching excellence through training plans, performance monitoring, and compliance.
• Optimise programs with efficient timetables, lane allocations, and roster management.
• Develop pathways from Learn to Swim to Squad in collaboration with the Head Squad Coach.

Essential Skills and Qualifications

• Tertiary qualifications relevant to the role or equivalent
  experience
• Current Swim Teacher Licence
• Current First Aid Certificate - Workplace Level 2 (can be attained upon employment)
• Current CPR Certificate (can be attained upon
  employment)
• Current Working with Children Check
• Current National Police Check

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. 

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen.  With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you like the sound of us, then jump in and submit your application. We’d love to hear from you! Apply now !!

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.  

Belgravia a place where we can all be ourselves and succeed on merit.  We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at demik@belgravialeisure.com.au.

How to apply:

For more information and to apply now by clicking the image below!!