Operations Coordinator - Blacktown Leisure Centre Stanhope

by Aquatic Recreation Institute on December 14, 2021

Location: Blacktown, NSW

Blacktown is a vibrant city located in the very heart of Greater Sydney, half-way between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 403,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

Key Venues consists of 11 of Council’s premier sport and leisure facilities. We deliver first class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure and we give every visitor and customer a safe and memorable experience. Blacktown City Council values are team work, customer focus, innovation and commitment to safety.

Position purpose

  • The Operations Coordinator is a 2 i/c position at the centre.
  • The Operations Coordinator is the section head for the Activity Officer/ Duty Manager/COVID Safety Officer roles, Service Advisor (customer service) oversight, it rosters the aquatics team including Activity Assistants and maintenance requirements.
  • The position is responsible for the deployment of resources, managing rosters and acting as Duty Manager cover as required.
  • The Operations Coordinator is a Controlling Officer and is responsible for all operational matters including WHS, emergency procedures, compliance and customer service.
  • The Operations Coordinator is responsible for overseeing the monitoring and maintaining pool water quality in accordance NSW Health guidelines and industry recommendations.
  • The Operations Coordinator is responsible for coordinating and implementing all centre maintenance requirements, including preventative maintenance, pool plant maintenance, mechanical services maintenance and contract maintenance.
  • Permanent, full-time position.

Qualifications and experience


  • Experience in successfully managing (including financial, physical and human resource management) a range of programmes and events within a recreation and leisure environment and preferably in an aquatic facility context
  • Certificate in Supervisory Management or equivalent
  • Current First Aid Certificate
  • Current CPR Certificate
  • Current driver's license
  • Current Working with Children Check.


  • A higher qualification in relevant recreation facility/programme management field
  • Pool Lifeguard License
  • Pool plant operator’s qualification
  • Relevant experience and appropriate qualifications in accordance with requirements outlined in the position description
  • Knowledge of applicable legislation/regulations
  • Computer literate in basic office applications and the ability to quickly learn corporate applications.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

  • A competitive salary range of $1,660.60 - $1,859.80 (Grade 14) per week will be offered based on skills, qualifications and experience
  • 38 hour working week
  • Rostered Day Off (RDO) every fortnight
  • Employee benefits such as leave entitlements (where applicable), 10% employer superannuation contribution payable to Active Superannuation Scheme, Fitness Passport and gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to www.newcheck.kids.nsw.gov.au.

Commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

Blacktown City Council are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Closing Date:           17 December 2021 at 11:30 pm.

Contact Officer:       Kevin Jones on kevin.jones@blacktown.nsw.gov.au

How to apply: https://www.blacktown.nsw.gov.au/About-Council/Working-for-us/Job-vacancies