Operations Coordinator at Blacktown Leisure Centre Stanhope

by Aquatic Recreation Institute on June 27, 2022

Blacktown is a vibrant city located in the very heart of Greater Sydney, half-way between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 403,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

Blacktown City Council’s Key Venues section oversees all Councils aquatic and leisure centres. We deliver first class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure and we give every visitor and customer a safe and memorable experience. Our values are team work, customer focus, innovation and commitment to safety.

The award- winning Blacktown Leisure Centre Stanhope sits in the Key Venues section of Council’s City Living Directorate. The venue is regional facility with a 25 m lap pool, program pool and indoor wave pool, a thriving learn to swim program, gym and group exercise programs, 4 court indoor stadium and 16 outdoor tennis courts. The Operations Coordinator is a 2 i/c position at the centre on a permanent, full-time basis.

The Operations Coordinator is the section head for the Activity Officer/ Duty Manager roles, Service Advisor (customer service) oversight and rosters the aquatics team including Activity Assistants and maintenance requirements.

Position purpose

The position is responsible for the deployment of resources, managing rosters and acting as Duty Manager cover as required. The Operations Coordinator is a Controlling Officer and is responsible for all operational matters including WHS, emergency procedures, compliance and customer service.

An ideal candidate will be responsible for overseeing the monitoring and maintaining pool water quality in accordance NSW Health guidelines and industry recommendations. This role also looks after the coordination and implementation of all centre maintenance requirements, including preventative maintenance, pool plant maintenance, mechanical services maintenance and contract maintenance.

Qualifications and experience


  • Experience in successfully managing (including financial, physical and human resource management) a range of programmes and events within a recreation and leisure environment and preferably in an aquatic facility context
  • Certificate in Supervisory Management or equivalent
  • Current First Aid Certificate
  • Current CPR Certificate
  • Current driver's license
  • Current Working with Children Check.


  • A higher qualification in relevant recreation facility/programme management field
  • Pool Lifeguard License
  • Pool plant operator’s qualification
  • Relevant experience and appropriate qualifications in accordance with requirements outlined in the position description
  • Knowledge of applicable legislation/regulations
  • Computer literate in basic office applications and the ability to quickly learn corporate applications.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

  • Entry level for this position starts at $1,660.60 per week
  • 35 hour working week
  • Employee benefits such as leave entitlements (where applicable), 10% employer superannuation contribution payable to Active Superannuation Scheme, Fitness Passport and gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to www.newcheck.kids.nsw.gov.au.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

Please note being fully vaccinated for COVID-19 is a requirement prior to commencement and throughout ongoing employment with Blacktown City Council.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Best of luck.

Closing Date: Friday 8 July 2022, 11.30 pm
Contact Officer: Kevin Jones on 0407 003 084