Key Venues - Chief Operations Manager

by Aquatic Recreation Institute on December 14, 2021

Location: Blacktown, NSW

Previous applicants will be considered and need not re-apply.

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs and a population of 403,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

An exciting permanent, full-time opportunity exists to join the Key Venues section of Blacktown City Council in a senior leadership role.

Key Venues consists of 11 of the Council’s premier sport and leisure facilities. We deliver first-class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure and we give every visitor and customer a safe and memorable experience. Blacktown City Council values are teamwork, customer focus, innovation and commitment to safety and they are looking for a like-minded person to join the team.

The Key Venues - Chief Operations Manager reports to the Manager Key Venues and plays a pivotal role in ensuring our venues comply fully with all WHS regulations, guidelines, procedures, processes and systems. The role also has oversight of programs and activities that operate across the venues including Aqua Learn to Swim, Health and Fitness, junior activities, birthday parties and sports competitions.

Position purpose

This position will:

  • Coordinate across venues compliance with all WHS requirements, systems and procedures
  • oversee and coordinate Key Venues training requirements to ensure compliance with pre-requisite qualifications and to offer development opportunities
  • act in an advisory capacity to all Key Venues for matters involving plant and technical equipment
  • work collaboratively with all positions across the Key Venues section through close liaison with personnel at all levels of the structure
  • establish a close strategic and operational relationship with Council colleagues to ensure consistency of application.

Qualifications and experience


  • Experience in successfully managing (including financial, physical and human resource management) a range of programs and events within a recreation and leisure environment and preferably in an aquatic facility context, for a minimum of five (5) years
  • Certificate in Supervisory Management or equivalent
  • Demonstrable ability to work to strict deadlines and coordinate multiple tasks.


  • A higher qualification in relevant recreation facility/program management field
  • Current CPR Certificate
  • Current First Aid Certificate
  • Current Class "C" driver's licence.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

  • A competitive salary range of $2,156.90 - $2,415.80 (Grade 19) per week will be offered based on skills, qualifications and experience
  • A competitive salary will be negotiated with the preferred candidate based on qualifications and experience
  • 35 hour working week 
  • Leaseback vehicle
  • Employee benefits such as leave entitlements (where applicable), 10% employer superannuation contribution payable to Active Superannuation Scheme, Fitness Passport and gym membership discounts, and social clubs.

Commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

Blacktown City Council are a child-safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Closing Date:           17 December 2021 at 11:30 pm.

Contact Officer:       Kevin Jones on 0407 003084 or

How to apply: