Assistant Centre Manager

by Aquatic Recreation Institute on September 29, 2021

NSW, Whitlam Leisure Centre - Liverpool 2170

  • Do you possess the skills and ability to build, develop and lead a passionate team?
  • Are you passionate about promoting aquatic and leisure activities to the community?
  • Take the next step in your aquatics or leisure career!

Belgravia Leisure are looking for an up and coming people leader to coach, inspire and lead the team!

The Role

Reporting directly to the Centre Manager, the role of the Assistant Centre Manager is to ensure the smooth operation of the facility in accordance with operational practices, contractual requirements, quality systems, legislative regulations and industry guidelines. The Assistant Centre Manager will drive a customer centric approach to the provision of programmes and services, while establishing and maintaining strong relationships with key stakeholders.

You will work in collaboration with the Centre Manager to develop and manage our customer journey ensuring growth, retention and profitability through the development of channel strategies, customer insights and the implementation of local and national sales through lead generation plans. The Assistant Centre Manager position will be the eyes and ears for the Centre Manager by demonstrating exceptional leadership qualities, a high level of integrity and commitment to their team members and the local community.

Succeeding in this position will in turn align you with Belgravia’s career succession plan into a Centre Manager’s role. This role may require the successful incumbent to work weekends and some additional hours during peak seasonal periods.

Key accountabilities

  • Management of large Aquatic operations and Health and Fitness team
  • Ensuring that the team of site staff are operating effectively to deliver a safe, patron friendly site always open for use.
  • Management of sales, retention, guest experience, customer service and health and fitness.
  • Ensure compliance in all areas of internal and external audits, WHS legislation and regulations.
  • Ensure that the physical appearance of the site is faultless and ensure that the site is maintained to high safety standards.
  • To assist and support the Centre Manager in the growth of the membership base at the centre by generating leads whilst ensuring to provide professional service to both existing and prospective members.

Essential

  • Management experience
  • Experience in leading recreation and aquatic facility teams
  • HR management experience
  • Working with Children (or equivalent)
  • National Police Check
  • Current First Aid Certificate (Level 2)
  • Current CPR Certificate.

Desirable

  • Experience in risk and compliance. An in-depth knowledge of WHS legislation and regulations
  • Aquatics industry experience
  • Pool lifeguard and Pool Operations certificate
  • Cert 4 in fitness or equivalent.

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

Belgravia Leisure are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in the leisure industry, Belgravia Leisure want to hear from you!

CLICK HERE to apply.

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