Aquatic Services Coordinator - Whitlam Leisure Centre

by Aquatic Recreation Institute on January 25, 2022

NSW, Whitlam Leisure Centre - Liverpool NSW 2170


  • Are you enthusiastic about water safety?
  • Are you passionate about promoting Aquatic programs to the community?
  • Are you looking for your next career move?

This is a great opportunity for qualified, friendly and skilled Aquatic Services Coordinator to join the team!

This is an exciting time as we look to appoint a suitably qualified and experienced Aquatics Services Coordinator to build and lead a passionate, professional and highly engaged swim school team.

The Aquatics Services Coordinator is responsible for the operation of the swim school and will lead the Swim Teachers to ensure the delivery of swim school programs are to the highest standard possible.

You will deliver exceptional customer service and have an in-depth knowledge of aquatic programs, as well as detailed aquatic industry knowledge. Planning and organising lessons and providing leadership to the team will require professionalism, equality, teamwork, accountability, and innovation to continually improve service delivery.

Key accountabilities include:

  • Implement and promote the GOSwim program in line with Belgravia standards
  • Implement processes for the success of the GOSwim Program
  • Adhere to business plan objectives and events calendar
  • Assist the leadership team to investigate accidents and incidents
  • Achieve the set KPIs including financial performance
  • Number of schools attending the program
  • Retention of schools
  • Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure
  • Manage budgets and prepare required reports
  • Demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R. Values.

About You

You will have a passion for swimming and the progression of students. You have strong communication skills that build rapport and positive relationships with people and a commitment to customer service excellence. Successful applicants will demonstrate the ability to interact effectively with students that have a diverse range of ages, abilities, cultures and needs.

To be successful in this role you will have a minimum of 2 years’ experience in a Swim School environment and demonstrated ability to lead a team. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability and must be able to run swim classes in the absence of a swim teacher.

 About the Qualifications

  • National Police Check
  • Current Level 2 First Aid & CPR Certificate
  • Working With Children Check (or equivalent)
  • Current Swim Teaching Certificate
  • Swim Teaching extension certificates (desirable but not essential)
  • Previous Swim School Coordinator Experience
  • Strong people leadership with an ability to inspire others
  • Excellent verbal and written communication skills
  • Legally entitled to work in Australia.

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand. 

Belgravia Leisure are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen.  With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

Click here to apply.